Payments Shipping and Refunds

Payments

Herbal Tea Direct accepts Visa, MasterCard, American Express and PayPal payments. Details and all personal information along with credit card details obtained from the cardholder are secured via Stripe, Braintree or PayPal payment merchants and are not kept by Herbal Tea Direct.

100% Satisfaction Guarantee

Customer satisfaction is important to us at Herbal Tea Direct and we are pleased to offer a 100% Satisfaction Guarantee.  If you are unhappy with your item for any reason, please return it to us and we will provide you with a refund for the full purchase amount minus any shipping. 

 

Shipping

We post worldwide! All orders are sent using Australia Post.  

Australia

FREE Regular Shipping within Australia on all orders and FREE Tracked Shipping on all purchases over AUD $100.00

International

FREE International Shipping on all orders over AUD $100.00

For orders under $100 the following rates apply internationally

Air Mail up to 0.5kg  $9.95

Air Mail with Tracking up to 0.5kg  $24.95

Herbal Tea Direct reserve the right to contact customers advising on correct shipping price if the cost is significantly higher than paid for.